FAQ
Magnetar FAQ.
Learn how Magnetar works, what tools are included, how subscriptions are managed, where to get support, and where to find privacy and terms information.
Product
What is Magnetar?
Magnetar is an AI agent app for iPhone that brings chat, focused agents, image generation, image editing, AI video, web research, file analysis, writing, coding, and voice chat into one workspace.
What can Magnetar help with?
Ask questions, create visuals, edit images, generate videos, research topics, summarize files, write content, brainstorm ideas, solve coding problems, plan workflows, study faster, and talk naturally with voice chat.
Can I use Magnetar on the web?
The website is the official home for product information, support, privacy, terms, blog, and App Store download. The full AI workspace is currently available in the iOS app.
Does Magnetar save chat history?
Magnetar supports saved chat history so you can continue conversations and track work over time, depending on your account state, settings, and feature availability.
What are multiple tasks?
You can start multiple AI tasks and keep track of progress from history. Long-running creative or research tasks can continue while you browse, plan, or work. Ultra users can run up to 20 active tasks at the same time.
What image and video tools are included?
Magnetar can turn prompts into images, restyle photos, edit visuals, and create AI videos from ideas for social posts, concepts, thumbnails, stories, design directions, and visual content.
Tools
Can Magnetar search the web?
Yes. Magnetar can search the web for fresh information, help research topics, compare context, summarize findings, and turn complex information into clearer answers.
Can I upload files?
Yes. Magnetar supports file-aware workflows such as asking questions about documents, summarizing notes and long text, extracting key points, and converting complex material into practical next steps.
Can Magnetar help with coding?
Magnetar can help write code, fix bugs, understand errors, plan features, think through product flows, draft prompts, write scripts, and explain technical ideas.
How does voice chat work?
Voice chat lets you talk with Magnetar hands-free when typing is too slow. It is useful for brainstorming, asking quick questions, exploring ideas, and working through thoughts naturally.
Does Magnetar have subscriptions?
Magnetar may offer free access, Pro, Ultra, credits, trials, or other paid features through Apple in-app purchase. Apple shows the price, billing period, renewal details, and cancellation controls before purchase.
Subscriptions and support
How do I cancel a subscription?
Manage or cancel App Store subscriptions in your Apple ID settings. Deleting the app or deleting a Magnetar account does not automatically cancel Apple-managed billing.
How do I contact support?
Use the support page or email support@magnetar.chat. Include your device model, iOS version, app version, account email if any, and a short description of the issue.
Are privacy and terms URLs stable?
Yes. The production slugs remain stable: /privacy, /terms, and /support. These are safe for App Store metadata, app settings, and older app versions.
Is Magnetar available worldwide?
Magnetar is available where the App Store and required providers support the service, subject to local law, provider availability, sanctions, export controls, and technical limits.
Is AI output always accurate?
No. AI outputs can be inaccurate, incomplete, outdated, biased, unsafe, or unsuitable. Review outputs before relying on them, especially for legal, medical, financial, academic, professional, or safety-sensitive decisions.
Need more help?
Email support with your device model, iOS version, app version, account email if any, and a short description of the issue.
support@magnetar.chat